Platform implementation is more than just a improved technology implementation, it allows businesses to better connect with the customers across channels and understand markets to build a personalised relationship with them.
We are not just good at implementation but have serious understanding of online, digital store solutions and mobile extensions necessary for today’s omnipresent brands.We can help you build custom solution from scratch, scale your current operations or help you migrate to Salesforce Commerce Cloud from your existing solution.
Some of the highlights of the delivery team expertise are
Our first and obvious step is to understand your business model, your offering for Salesforce Commerce Cloud customers, and integration possibilities that your product provides. It helps us help you design plugins that are easy to adopt, customizable and perfect package of your offerings for Demandware customers.
We put on our coding hat to build cartridges that adher to Salesforce’s best coding practices, break no quota limits of Demandware platform and are fully documented. We do this fast and in a cost effective way.
Certification remains in our mind right from the beginning and we stay there with you till you have that Salesforce Commerce Cloud certified logo on your hand! During the certification phase, we will be your Technical point of contact who will work with Demandware counterpart to ensure that their feedback is quickly implemented and tested.
First step is to collect areas in web pages or backend processes that are perceived to be slow. We use our proprietary data driven troubleshooting platform “Monitorem” to measure the performances of identified areas.This helps us solidify the problem areas and also identify any other affected or, causal areas related to the problems identified.
Thus, we build a strong and quantified business case of optimisation.
We then work with your team and design solutions adhering to Demandware best practices. Clear agenda and project plan to achieve the optimal performance and the expected business results is what we strive for .
Coffee Check. Shiny laptop Check. Room locked Check. Coding begins.
All the steps taken in the locked room are documented to create a knowledge base for future reference.
Once the optimizations are introduced to LIVE systems, we measure and quantify the improvements achieved by this project. In addition, our data geeks will establish relationship between these technical improvements and business matrices such as bounce rate, to quantify the business impact of an operational issue.
Keep repeating above cycle till set goals are achieved.